Tacg has been delivering hf courses to aviation operators on a global basis since 2000. If they are not detected, they can cause events, worker injuries, wasted time, and even accidents. It presents the opportunity for aircraft engineers, aviation safety officers, and psychologists to rethink their current training programs and examine the pros and cons of employing this new. Chapter 1 human factors introduction aviation maintenance has changed over the years. The reason is that many events in airlines and in general aviation are a result of. The twelve most common aviation maintenance related, human factors causes of errors. The contributions of human factors on human error in. This human factor case studies course presents six video scenarios based on actual incidents involving lapses in aircraft maintenance. Therefore, the question is to which extent the error caused by human factor is. Blue tuna interviewed repair station managers, technicians, quality managers and faa inspectors and across the board complacency ranks as one of the dirtiest dozen.
This system is a complex one with many interrelated human and machine components. These situational characteristics combined with human factors can lead to various types of human related errors. Human factors guide for aviation maintenance and inspection. In fact, many human factors guidelines that apply to other types of industries, for example in. Miscommunication is the leading culprit in aviation. Certain aging aircraft mishaps have provided the impetus to examine human factors issues, but these issues relate to all types of aviation maintenance, not just to the older part of the fleet. A sound aircraft inspection and maintenance system is important in order to provide the public with a continuing safe, reliable air transportation system faa, 1993. It presents human factors issues as conditions hazards that must be managed. Failure to transmit, receive, or provide enough information to complete a task.
The value and importance of human factors training is no longer debated. The overall goal of aviation maintenance human factors research is to identify and optimize the factors that affect human performance in maintenance and inspection. Human factors in aircraft maintenance is comprehensive, easy to read, and can be used as both a training and a reference guide for operators, regulators, auditors, researchers, academics, and aviation enthusiasts. Our human factors course engages trainees in understanding and applying safety, precaution, and psychological factors to airport and aircraft safety. Put safety first and minimize the 12 common causes of mistakes in the aviation workplace. Aviation human factors dirty dozen aircraft systems. It is intended to show how human capabilities and limitations can. Airline maintenance organizations, of all sizes, have many programs to help manage human error. This is because human factors will affect everything they do in the course of their job in one way or another. Human factors directly cause or contribute to many aviation accidents. Organizations with european aviation safety agency easa repair station certificates have mandatory. Human factors issues in aircraft maintenance and inspection meeting proceedings 19891998 proceedings of the human factors issues in aircraft maintenance and inspection meetings conducted by the faa office of aviation medicine. Pdf human factors in aircraft maintenance researchgate.
This new 2ndedition of the operators manual for human factors in aviation maintenance follows the same successful format as the 1stedition. In addition to the human cost of accidents, aircraft maintenance issueserrors impose a significant financial burden on airlines, as they are a major cause of flight delays and cancellations. Aviation maintenance human factors research has the overall goal to identify and optimize the factors that affect human performance in maintenance and inspection. Technicians use more and more sophisticated equipment and procedures. Pdf human error is cited as a major causal factor in most aviation mishaps, including the 15% 20% that involve maintenance error. Basic human factors concepts apply to the aviation maintenance domain. A video showing the most common errors made by aircraft maintenance engineers and technicians in the aviation industry.
The operators manual for human factors in maintenance and ground operations 2 prelude. An overview of human factors in aviation maintenance atsb. Human performance in aviation maintenance transport. A human factors guidewill present established principles of job designand work. As the educational outreach arm of the faa, the faasteam is committed to serving the general aviation community, and making our skies even safer. The work may be carried out at heights, in confined spaces, in numbing cold or sweltering heat. Fatigue, complacency, and stress awareness can lead to improved quality, an environment that ensures continuing worker and aircraft safety and a more involved and responsible. Factors which were assigned to only one or two of the 75 accidents are not listed in. Human factors in aviation has traditionally concentrated on aircrew and air traffic control errors, but the increasing number of maintenance and inspection errors. Human factor is one of the safety barriers which is used in order to prevent accidents or incidents of aircraft.
An overview of human factors in aviation maintenance. Real people are indispensable when it comes to aviation maintenance. Kingman road, fort belvoir, va 220606218 1800caldtic 18002253842. This easily accessible course presents generic information about the human factors research and engineering discipline to provide a basic. The overall goal of aviation maintenance human factors research is to identify and optimize the factors that affect human performance in. Aviation human factors dirty dozen due to a large number of maintenance related aviation accidents and incidents that occurred in the late 1980s and early 1990s, transport canada identified twelve human factors that degrade peoples ability to perform effectively and safely, which could lead to maintenance. Explore the practical application of the easa human factors regulatory requirements with an active uk caa regulator. In 2005 the federal aviation administration faa worked with industry representatives to complete the operators manual for human factors in aviation maintenance ops manual. Human factors in maintenance a vision for aviation safety. This paper is intended to shed light on the fundamental concepts of human factors hf. The vast amount of human limitations can result in technical error and injuries in aviation maintenance tasks. Application of human factor philosophy ensures enhanced safety in air transport, personal safety and wellbeing of maintenance. Cap 718 human factors in aircraft maintenance and inspection.
It is faa policy to ensure the safety and wellbeing. It is universally agreed that 80 percent of maintenance errors involve human factors. These principles, if well applied, can make a major contribution toward the control of humanerror in aircraft maintenance and inspection. Selected chapters of the 1stedition are substituted with chapters more relevant to todays aviation maintenance challenges. Specific issues such as fatigue management, deviations for approved procedure, situation. Key activities include internal incident reporting and investigation systems, human factors awareness for maintenance personnel, and the. A brief history and overview is presented followed by a description of the elements that comprise an hf program. The primary objective of this research is to develop a structural relationship model that incorporates human factors, organizational factors, and their impact on human errors in. Human error is cited as a major causal factor in most aviation mishaps, including the 15%.
Human factors in aviation maintenance training course by the uk caa this 2day training course, developed by the uk caa, provides delegates with an overview of human factors principles specific to aviation maintenance. It is intended to serve as a quick reference guide to the researchers and maintenance practitioners. This course blends an interactive environment of learning with thoughtprovoking examples for the student to understand and apply to their roles within an aviation. Brief overview of the dirty dozen in human performance in aviation maintenance.
Human factors means principles which apply to aeronautical design, certification, training, operations and maintenance and which seek safe interface between the human and other system components by proper consideration of human performance. Human factors training courses for aviation maintenance. Maintenance technicians work in an environment that is more hazardous than most other jobs in the labour force. As humans do not all have the same capabilities, strengths, weaknesses, or limitations. Human factors are the largest contributor to aircraft accidents. Dirty dozen in aircraft maintenance human factors youtube. Human factors can affect aviation maintenance and work performance is broad. Tacg instructors are highly qualified and experienced professionals who are well versed in delivering successful hf training events around the world, and who are sensitive to cultural differences among aviation operators, both geographically and organizationally. Lack of communication, complacency, lack of knowledge, distraction, lack of teamwork, fatigue, lack of resources, pressure, lack of assertiveness, stress, lack of awareness, and norms. Human performance in aviation maintenance transport canada video canadian flight centre. Pdf the influence of human factor in aircraft maintenance. These factors included mismanagement of fuel system and selected unsuitable area for landing or takeoff.
Asci 490 human factors in aviation accidents presentation duration. Errors can be described as active failures that lead directly to the. In current aviation maintenance circles the term human factors is a household word. Unique human factors issues in aviation maintenance maintenance personnel are confronted with a set of human factors unique within aviation. The importance of human factors to the aircraft maintenance technician,supervisors and managers is essential. This 10module program of instruction provides a webbased course to the faa workforce that describes the most salient concepts of human factors research and engineering. The focus initiates on the technician but extends to the entire engineering and technical organization. Human factors issues, specifically human errors, contribute to more aircraft incidents and accidents than any other single factor. In fact, human factors practitioners would argue that such concepts are so fundamental that they apply to all situations in which humans interact with other system components. Chapter 1 human factors federal aviation administration. Administration faa human factor resources are provided to include the most direct link to aviation maintenance human factors which. Perhaps the simplest concept, yet it leads to the most accidents. Human error is cited as a major causal factor in most aviation mishaps, including the 15% 20% that involve maintenance error.
Human errors include errors by the flight crew, maintenance personnel, air traffic controllers, and others who have a direct impact on flight safety. The study of humanmachine interface is ergonomics and the application of this science is human factors. If they are not detected, they can cause events, worker injuries, wasted time. Therefore, the question is to which extent the error.